Our values form the foundation for our working culture. They are our guide to the Nice Way of acting and behaving.

Customer satisfaction is the cornerstone of our business and our cooperation with the customer is crucial for Nice's future. Our customer is not dependent on us but we are dependent on them. Creating value for our customer should be the basis of all actions at Nice. We keep our promises, exceed customer's expectations and do things that not only meet the customer's expectations but also brings new insight into the customer's business. This way we help our customer to improve their business.

• Know what your customer wants
• Do the right things right
• We are all in the same boat

In our business to keep on learning is the key to success. Whether it is new technologies, cross-cultural skills, team leading skills or something else, we must always have courage and constant willingness to learn. We must look for new ways to improve our professional skills.

• Keep an open mind towards all new things
• Learn by doing: mistakes can be corrected
• Sharing knowledge refines it

Nice can be described as a flat organization where speed and flexibility characterize our work and decision-making. Therefore we want to encourage everybody to keep this attitude of doing the right things right by taking the bull by the horns.

• When the going gets tough, the tough get going
• Speak up without fear
• Take and give responsibility

Treating everybody with respect and as an individual is important for us whether they are a Nice employee, customer or business partner. This means we must understand individual qualities in people, caring for each other and our willingness to work together as a team in a constructive way. In Nice this means open communication, fairness, mutual trust and acceptance of diversity. By appreciating our colleagues we will be able to respond quickly to different needs and we will create a positive working environment where people seek our company.

• Give credit for good work where it is due
• Fair play
• Help a colleague in need